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FAQ

Frequently Ask Questions

Do you have a question about our bespoke embroidery process, ordering, or customisation? Here are some of the things we’re most often asked.

Yes, we’re happy to embroider a single garment if that’s what you need. For larger orders, we’ll always advise on the most cost-effective approach.

Absolutely. You can provide your own garments, or we can supply a wide range of clothing to suit your needs, from workwear to casual and sportswear.

Most common file types, such as PDF, PNG, JPG, EPS and Adobe Illustrator are accepted. Once we receive your logo or design, we’ll digitise it and send you a proof for approval before any embroidery begins.

Turnaround times depend on the size and complexity of your order. We’ll always confirm timescales with you before starting, so you know exactly what to expect.

Yes, while we’re based in Colchester, we work with customers across Essex and the UK and can arrange delivery of our bespoke embroidery nationwide.